It’s been a difficult few months for many around the world, and we, like many of you, are learning how to adapt to these extraordinary times.
As COVID-19 continues to impact communities around the world, we want you to know that we remains committed to supporting your business and providing continuity of service even during these exceptional circumstances. We have collected information and answers to frequently asked questions to this page. It’s updated frequently as the situation develops.
Also. We hope you, your families and colleagues are all staying well.
Q&As
Below you can find some answers to the most common questions. And this section is updated regularly as the global situation develops.
Thanks to the effective measures taken by our government, the epidemic in our area has now been effectively controlled. So, our workers, engineers, and our sales agents are all backed to work now, and we will serve you as usual.
Also, please note that due to Government traffic control measures, as a foreigner customer, you may not able to visit our company and factory workshop at this time. and we will keep update this QAs and welcome you to visit us when situation turns normal.
Our sales agents and engineers now are all back to work and will solve your quotations and questions online within 24 hour, if your quotations still not get response, please be patient.
As noted above, currently our company and workshop works all well, and the Coronavirus epidemic has been effectively controlled in China. So our supply chain and service is not affected to much by this situation, and we will keep serve your business.
It depended on your country and area, due to the global pandemic, some countries may affected a lot so the shipping date may get longer than usual or even unable to shipping, so please contact our sales for more detail.